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How To Increase Your Credit Limit Without Affecting Credit Score In Malaysia

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As a credit card user, expanding your credit limit without hurting your credit score might become one of the most sought after “leeway” especially during this critical time.

Well, if you find yourself having trouble with financial obligations, we will have you covered. Prolution will share with you a comprehensive guide on how to increase your credit limit for various banks like Maybank, CIMB, Citibank, Hong Leong, AEON, Standard Chartered Bank, Public Bank, and more.

What is Credit Limit?

We bet you will never realise how easy you could exceed your credit card limit especially during the period of MCO, just like how easily you have outgrown your own pants without knowing it

You might be asking- what is a credit limit? In short, it is the maximum amount you can charge to your credit card. And what is it for? It is to limit the amount spent for individual card holders and to avoid them from spending excessively.

A general rule of thumb is, the more you earn, the higher your credit limit goes. Most of the time, your credit limit offered by the bank is the double of your paycheck. But, it is common that you occasionally feel that your current credit limit is not enough and yearn for that little more room to swipe. It might be during a difficult time, or it might be an unexpected emergency where you just need that extra cash to make ends meet. Hence, you will be thinking it is time to increase your credit limit to make things easier.

Or, on the contrary, your lifestyle might have changed for the better and your increasing buying power has forced you into a new shopping habit by paying through a credit card. It might also be the case that you decided to pamper yourself and your loved ones with a weekly shopping spree.

It is undeniable that the Covid-19 pandemic has badly affected the economy nationwide in various industries, especially hotel and tourism, aviation, retail and the list goes on. Hence, everyone is facing a difficult time. Credit card is important to provide a temporary relief especially in this particular period where contactless payment has become one of the main transaction methods.

As to why you need a credit limit increase, let’s flip through the list…

Should You Increase Your Credit Limit?

Should you bother to increase your credit limit? Will the act of increasing credit limit cause any unwanted issues ? Is it a boon or a bane? To clear your doubts, let’s weigh in on the pros and cons of increasing your credit limit.

In general, increasing your credit limit means more purchasing power. More purchasing power means a higher capability to fulfil your material needs and desires in life. You would be able to enjoy a better quality of life as you could afford a lot of things and to pay off big bills, like your car loan, insurance premium, etc.

However, if you have always been drowning in the sea of debt or you tend to have an impulsive shopping habit, without knowing that you have been actually spending out of control, increasing your credit limit would be your worst nightmare. It it would become a vicious cycle that you would not be able to escape from.

If you are already in a tough financial situation, chances of you getting a credit limit increase approval from the bank almost equate to none

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First off, if you’re struggling to pay your debt, chances are, banks won’t actually agree to giving you a credit limit increase. Your stack of debt is already piling up, increasing your credit limit would only worsen the situation and might lead you to bankruptcy.

But the most important thing that you should keep in mind is that your credit limit WILL definitely affect your credit score.

How Your Credit Score Is Affected by Increasing Your Credit Limit

For your information, your credit score is a 3-digit number that indicates your creditworthiness. It is a tool for financial institutions and officials to inspect your financial status. Hence, the higher your score, the more willingly they would provide financial assistance as you appear to be more able to repay them.

As to the question, how the credit score is affected by your credit limit, the factor determining the relationship of those two criteria is the credit utilisation rate. If you have a higher limit and high usage , then you will undoubtedly have a high credit utilisation rate. If your limit increases but your expenses still maintain the same, then you will end up with a low utilisation rate. Let’s explain it in the following scenario:

CHRIS 1.0 “BALLER” CHRIS 2.0 “THRIFTY” CHRIS 3.0
Credit Limit RM5,000 RM10,000 RM10,000
Credit Utilisation RM4,000 RM9,000 RM4,000
Credit Utilisation Rate RM4,000 / RM5,000 x 100% = 80% utilisation rate RM9,000 / RM10,000 x 100% = 90% utilisation rate RM4,000 / RM10,000 x 100% = 40% utilisation rate *WINNER!*

So, let us conclude it this way:

  • High utilisation rate: lowered credit score
  • Same utilisation rate: credit score maintained
  • Low utilisation rate: improved credit score

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When Is the Time To Increase Your Limit, and How Much Should You Ask For?

The best time to do it is when you have a big pay raise. A bigger limit means a bigger responsibility, and a higher income enables you to cover a bigger debt. In most cases, you will need to show your most recent 3 months payslip.

And you might consider to improve your credit score if your credit score is still low. Don’t have high expectations when asking for a limit increase with a low score, because most likely your efforts will be in vain. However , it is not the end.

There are ways to turn things around, and the easiest part you can do is by paying your bills on time. However, be patient while waiting for the results because it takes around 6-12 months before you can see an improvement in figures. Hang in there, and you will get to where you want.

Hence, if you are planning to go overseas and need to increase your limit because of that, you may want to do it early as it takes several days to complete. You definitely want everything to be settled completely before making a move.

As to the question how much you should ask for, the answer largely depends on how much you make for a living and how punctual you pay your debts. Hence , it relies on your financial capability to determine the amount of your credit limit.


How To Increase Your Credit Limit

For your reference, we have made a thoughtful summary of a step-by-step guide on how to do it  from various websites of banks nationwide. However, you should also take note that the steps are in relevant to the time of publishing  and are subjected to future changes according to respective banks’ decision.

To increase the success rate of your application, always be prepared to keep in hand and organise your official documents required by respective banks, like your most recent 3 months’ payslip, EA form from your employer and your EPF statement.

P/S: Your request will still be at the discretion of the bank itself, so there is no guarantee that your application will be approved even you had followed through the guidelines below.

Banks (alphabetical order)Process
Increase credit limit for AEON Credit Service

1. Download and complete the Credit Limit Review Form.

2. Prepare the latest documents for the following:

For salaried employees

Either one of the following:

  • 3 months salary slip
  • Form B with tax payment receipt
  • EA form
  • EPF statement

For self-employed individuals

  • Latest 6 months’ company’s bank statement

3. Send all the documents to them either via email (customer.service@aeoncredit.com.my), fax (03-7863 7800), drop-off at any one of their branches, or by mail (AEON Credit Service (M) Bhd, AEON Credit Card Sales, Level 5, AEON BIG Subang Jaya, No. 3, Jalan SS16/1, 47500 Subang Jaya, Selangor Darul Ehsan).

*For a temporary increase: Call their Customer Care Officer at 03-2719 9999 instead

Increase credit limit for Affin Bank

1. Go to the Affin Bank credit limit request page here.

2. Fill in your details and press ‘Submit’.

3. Wait for their representative to contact you.

Increase credit limit for Alliance Bank

1. Download and complete the Permanent Credit Limit Increase form.

2. Prepare the latest documents for the following:

For MNC/PLC salaried employees:

  • A copy of your NRIC (both sides) or a copy of a valid passport
  • AND one of the documents below:
  • Latest 1 month payslip
  • Latest EA form
  • Latest EPF statement
  • Latest Borang BE together with official tax receipt/bank-in slip

For non-MNC/PLC salaried employees:

  • A copy of your NRIC (both sides) or a copy of a valid passport
  • Latest 3 months payslip
  • Latest 3 months bank statements showing salary crediting amount or latest EPF statement OR
  • Latest Borang BE together with official tax receipt/bank-in slip

For self-employed individuals:

  • A copy of your NRIC (both sides) or a copy of a valid passport
  • Business Registration Form & Form D OR Form 24, 49, 9
  • AND one of the documents below:
  • Latest EPF statement (dated < 3 months old with listing of at least 6 monthly contributions)
  • Latest 6 months’ bank statements
  • Tax Return Form with tax receipt

3. Send all documents to them either via email (info@alliancefg.com) or by dropping them off at any Alliance Bank branch.

*For Temporary Credit Limit increase: call their Contact Centre at 03-5516 9988. Do note that this is only applicable for overseas travel, hospitalisation, and compassionate purposes.

Increase credit limit for Ambank

1. Log in to AmOnline and select on ‘Apply’, then ‘Apply Credit Limit Increase’.

2. Fill up your desired new limit and employer details.

3. Click on ‘Income Documents and choose the type of income documents you want to submit. Click ‘Upload Now’ to upload your file.

4. Upon accepting the T&C, click on ‘Confirm’. You can then proceed to ‘Request TAC’.

5. Key in your TAC, and end your request. You will receive an SMS and email notification to indicate a successful submission.

Increase credit limit for Bank Islam

1. Download and fill up the Increase/Decrease Limit and Card Upgrade/Downgrade forms here.

2. Prepare a copy of your latest 2 months’ payslip or 6 months’ bank statements with the latest B Form and tax payment receipt (if self-employed) for processing. If you have changed jobs, please include a job validation letter.

3. Get in touch with the bank directly to submit your documents.

Increase credit limit for BSN

1. Print/Download and complete the Credit Limit Increase Application Form.

2. Prepare the following documents:

For salaried employees

  • Latest 1 month salary slip, or
  • Latest EA form, or
  • Latest BE form with LHDN receipt or proof of tax paid, or
  • Latest EPF statement

For self-employed individuals

  • Latest B form with LHDN receipt or proof of tax paid

For commission earners

  • CP58 Form, or
  • Latest 6 months’ commission statements

3. Submit your completed forms via email (cardservices@bsn.com.my).

Increase credit limit for CIMB

Call their Customer Service centre (03-6204 7788) for step-by-step guidance. However, do prepare the following documents:

For salaried employees

  • Latest 1 month salary slip OR
  • Latest EA Form (issued within the last 12 months) OR
  • Latest EPF statement (issued within the last 12 months) OR
  • Latest Borang B / BE with LHDN receipt or proof of tax paid

For variable income earners

  • Latest 3 month salary slips OR
  • Latest EA Form (issued within the last 12 months) OR
  • Latest EPF statement (issued within the last 12 months) OR
  • Latest Borang BE with LHDN receipt or proof of tax paid

For self-employed individuals

  • Business Registration Form / Form 24,29 AND
  • Latest Borang BE with LHDN receipt or proof of tax paid
  • Latest 6 months bank statement

Increase credit limit for Citibank

1. Fill up the application form here.

2. Be prepared to submit at least one of the following documents:

  • Payslip or
    • Latest 1-month (for Salaried)
    • Latest 3-month (for Commission earners with basic salary)
    • Latest 6-month (for Commission earners without basic salary)

  • Latest 12 months EPF Statement or
  • Latest EA Form or
  • Latest complete Borang B/BE and LHDN receipt
    (Please attach bank statement as proof of funds clearance made to LHDN, if applicable) or

Salaried foreigners working in Malaysia must also include the following documents:

  • Passport and work permit (valid for at least 1 year)

3. Click on ‘Submit Now’.

*For temporary credit limit increase:

1. Log in to your Citibank Online account.

2. Click on Services > Card Services and select ‘Temporary Credit Limit Increase’ under the credit limit increase tab.

3. After filling in your desired credit limit (subject to approval), effective date, and reason, click “Next”. In the next screen, check that your details are correct, before ticking the Terms & Conditions box. Lastly, click “Confirm” to submit.

4. Your temporary credit limit increase will be granted instantly, and will be reflected in your account credit limit.

5. If you prefer speaking to someone directly, you can contact their CitiPhone Banking:

  • 03-2383 0000 (Kuala Lumpur)
  • 04-296 0000 (Penang)
  • 07-268 0000 (Johor Bahru)
  • 1800-82-1010 (Sabah and Sarawak)

Increase credit limit for Hong Leong Bank

How to increase credit limit via Connect Online Banking:

1. Log in to Connect Online Banking

2. Go to ‘Other Services’

3. Go to ‘Request Increase in Credit Limit’

4. Follow instructions to complete steps

How to increase credit limit via Connect Mobile Banking App:

1. Log in to Connect Mobile Banking App

2. Tap on ‘Menu’ > ‘Services’

3. Tap on ‘Credit Card’ > ‘Request Increase in Credit Limit’

4. Select Credit Card(s)

5. Follow instructions to complete request

(Excerpt taken from this HLB page. For more info, contact HLB directly.)

Increase credit limit for HSBCPlease contact the bank directly at 1300-88-1388 (local) or +603-8321 5400 (overseas).
Increase credit limit for ICBC

Please contact the bank directly to discuss a credit limit increase option:

  • 24-hours Customer Service Hotline(1800-18-5588, domestic only) or +603-2788 1600 (overseas)
  • Fax: +603 2301 3388
  • Address: ICBC Cards Centre, P.O. Box 13435, 50810 Kuala Lumpur
  • Email: cardcentre@my.icbc.com.cn

Increase credit limit for Maybank

1. Login to Maybank2u

2. Click “APPLY”, then click “CARDS”

3. Click “INCREASE NOW” at “Increase Credit Limit”

4. Fill up all the details and upload your latest income documents.

(Excerpt taken from this Maybank page. For more info, contact Maybank directly.)

Increase credit limit for OCBCPlease call the bank directly at 03-8317 5000.
Increase credit limit for Public Bank

Please contact the bank directly at 03-2176 8000, but be prepared to submit the following documents:

For salaried employees

  • Latest Month Payslip and/or
  • Latest EA Statement and/or
  • EPF Statement and/or
  • Employment Letter / Employer Confirmation

For self-employed individuals

  • Latest 1 year Tax Returns / Tax Receipts
  • Latest 6 months company CASA statement (for company directors)

For individuals with variable income

  • Latest 6 months of the following: Overtime as reflected on the Payslips
  • Commissions Statements / Vouchers
  • Fee Statements / Vouchers
  • Latest 3 years of the following: Dividend Statements / Vouchers, Interest Statements / Vouchers

For individuals with other income

  • Tenancy Agreements and/or
  • Pension Statements / Vouchers and/or
  • Annuities Statements

For individuals with overseas income

  • 3 Months Payslips
  • Latest 2 years Notice of Assessment / Form IR8A / Form IR8E (for Singapore only)
  • Salary Deposits Account (reflecting the latest minimum 3 months of salary crediting – for Brunei only)
  • Employment Letter

We also found this helpful excerpt from this Public Bank page:

For Cardmembers who earn RM36,000 per annum or less, the maximum credit limit extended shall [be] two times of Cardmembers’ monthly income.

Where the Cardmember operates two or more cards with the Bank, a total Combined Credit Line will be extended to cover the use of all the cards held by the Principal Cardmember and the Supplementary Cardmember(s), if any. If preferred, the Supplementary Card may be nominated with a separate Credit Line from a minimum of RM1,000. Emergency temporary Credit line extension will depend on circumstance and payment record.

Increase credit limit for RHBPlease contact the bank directly at 03-9206 8118 for Peninsular Malaysia (available 24 hours, 7 days a week) or 082-276 118 for Sabah and Sarawak.
Increase credit limit for Standard Chartered Bank

Please contact the bank directly at 1300-888-888 or +603-7711 8888, but be prepared to provide the following:

For salaried employees/commission earners

  • Latest pay slip (minimum 1 month) OR
  • Latest 6 months EPF Statement (dated within the same year of your application) OR
  • Latest Full Borang BE OR
  • Latest Borang EA (For MNC only)

For self-employed individuals

  • Latest 6 months EPF Statement (dated within the same year of your application) OR
  • Latest Borang B, AND
  • Borang SSM if income is derived from partnership

To increase your credit limit, you also need to have maintained your credit card account with the bank for at least six months.

Increase credit limit for UOB

1. Call their 24-hour Call Centre & request for a permanent/temporary credit limit adjustment.

2. Fax in your three latest income documents to 03-2690 0121. You can also send it via email (uobcustomerservice@uob.com.my) or mail (PO Box 11212, 50738 Kuala Lumpur).

For salaried employees

  • Latest 1 month salary slip OR
  • Latest EA form (issued within the last 12 months) OR
  • Latest EPF statement (issued within the last 12 months) OR
  • Latest Borang BE with LHDN receipt or proof of tax paid

For self-employed individuals

  • Registration Form/Form 24, 29, 49 AND
  • Latest Borang B with LHDN receipt or proof of tax paid
  • Latest 6 months bank statement

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